Question 1

Can I buy extra baggage online after booking?

Accepted Answer

No. Air Rarotonga publishes no online pre-purchase option for excess baggage. Excess is accepted on the same flight only if space permits, and charges are paid at the airport.

Question 2

Where do I buy extra baggage?

Accepted Answer

Pay excess baggage charges at airport check-in. Use My Booking on flightbookings.airraro.com with your booking reference and last name to retrieve or change your reservation.

Question 3

How many extra bags can I buy, and what are the bag limits?

Accepted Answer

Seat + Bag and Flexible fares include one 23 kg checked bag (max 158 cm linear) plus 7 kg cabin baggage. Regional PLUS Flexible international fares include two 23 kg bags. Northern Group semi-flexible fares include 10 kg checked plus 3 kg cabin baggage. Seat Only fares include no checked baggage and none can be added.

Question 4

How does the airline calculate extra baggage charges?

Accepted Answer

Excess baggage is charged per additional kilogram: NZ$3.50 per kg on domestic Southern Group routes and NZ$8.00 per kg on regional and Northern Group routes. Fares are quoted in New Zealand dollars.

Question 5

What are the overweight or oversized baggage rules?

Accepted Answer

A single piece may weigh no more than 32 kg and measure no longer than 2 metres. Oversized and sporting equipment items are carried only as space permits and standard excess baggage rates apply to them.

Question 6

Are there any important exceptions or restrictions I should know?

Accepted Answer

Seat Only fares carry 7 kg of hand luggage only and no checked baggage can be purchased with them, so travellers needing more should book Seat + Bag or Flexible fares. The Aitutaki Day Tour includes 7 kg carry-on only. Carry-on may be weighed at the boarding gate and crew may direct cabin bags into the hold for operational or safety reasons.

Question 7

When should I arrange or pay for excess baggage?

Accepted Answer

Excess baggage cannot be pre-booked; it is paid at airport check-in on the day of travel. Check in at least 30 minutes before domestic departures and 2 hours before international departures, and arrive early since excess is carried only if space permits.

Label	Amount	Notes
Seat + Bag and Flexible fares (domestic Southern Group)	1 × 23 kg	Maximum 158 cm linear measurement (width + height + length).
Regional PLUS Flexible fares (international)	2 × 23 kg	Each piece up to 23 kg.
Regional Flexible and Seat + Bag fares (international)	1 × 23 kg	Each piece up to 23 kg.
Northern Group semi-flexible fares	10 kg	Applies to scheduled flights to and from Manihiki, Penrhyn and Pukapuka.
Seat Only fares	See official pricing	No checked baggage allowance and none can be purchased on Seat Only fares.
Aitutaki Day Tour fares	See official pricing	No checked baggage allowance; 7 kg carry-on only.

Label	Amount	Notes
International and domestic (excluding Northern Group)	1 × 7 kg	Maximum dimensions 48(L) x 34(H) x 23(D) cm, slightly smaller than connecting-flight allowances. Includes one personal item set such as laptop, camera and baby needs totalling not more than 7 kg, stowable under the seat.
Northern Group (Manihiki, Penrhyn, Pukapuka)	3 kg	Dimensions suitable for under-seat storage; operating aircraft have no overhead lockers.

Label	Amount	Notes
Domestic (Southern Group)	NZ$3.50 per kg	Weight-based excess charge for each additional kilogram. Accepted on the same flight subject to space availability; paid at the airport.
Regional and Northern Group	NZ$8.00 per kg	Weight-based excess charge for each additional kilogram on international (Papeete, Niue) and Northern Group routes. Accepted on the same flight subject to space availability; paid at the airport.

Air Rarotonga Baggage Allowance, Fees & How to Add Extra Baggage