Jambojet Baggage Allowance, Fees & How to Add Extra Baggage

JM / JJA · Kenya

Jambojet sells prepaid checked baggage in two weight groups (up to 23 kg for KES 1,000, 24-32 kg for KES 2,500); baggage paid at the airport costs double. Use the official links below to review baggage rules, booking access, and related airline services.

Baggage PolicyOfficial website

Updated Oct 7, 2026

Jambojet Baggage Allowance

Free checked and carry-on baggage allowances by cabin class and route. Allowances vary by route, ticket type, and frequent flyer status — always confirm with the official baggage policy before you fly.

Checked baggage

All cabins

Checked baggage depends on fare type, not cabin.

LabelAmountNotes
Standard FareNo free checked baggage
  • Passengers can purchase up to 2 checked-in (hold) bags in prepaid weight groups.
Smart Fare1 × 23 kg
  • Smart Fare bundles one checked bag with standard seat selection and one date/time change.

Carry-on baggage

All cabins

  • All fares1 × 10 kg
    • Maximum dimensions 55 cm x 35 cm x 25 cm.
    • Oversize hand baggage within the weight limit is accepted as hold (checked-in) luggage at a charge.

How to Add Extra Baggage & Prices on Jambojet

Buy Baggage
  1. Go to jambojet.com and start a new booking with the booking widget, or open Manage Booking for an existing reservation.
  2. Search for flights, select your preferred flight and fare, and enter passenger details.
  3. In the Passenger Details step, select your baggage allocation from the prepaid weight groups (up to 2 checked bags per passenger); indicate if no checked baggage will be carried.
  4. Continue through seat selection, review the booking summary and fare rules, and accept the terms and conditions.
  5. Pay with Visa, Mastercard, M-Pesa, Airtel Money, Equitel, or cash at a Jambojet office or call centre.
  6. Receive the itinerary with your selected baggage details; for existing bookings, use Manage Booking before the flight to add baggage and avoid double airport rates.

Prices

Prepaid checked baggage is sold per bag in two weight groups.

LabelAmountNotes
Up to 23 kgKES 1,000
  • Prepaid rate per bag, paid in advance before the flight.
  • Passengers can purchase up to 2 checked-in (hold) bags.
24-32 kgKES 2,500
  • Prepaid rate per bag, paid in advance before the flight.
  • Passengers can purchase up to 2 checked-in (hold) bags.

FAQ

Can I buy extra baggage online after booking?

Yes. Select your baggage allocation during online booking on jambojet.com, or add baggage later through Manage Booking before your flight.

Where do I buy extra baggage?

Buy prepaid baggage on jambojet.com during booking, in Manage Booking for existing reservations, at Jambojet sales offices, via the call centre (a KES 800 service charge may apply), or at the airport at double the prepaid rate.

When is the deadline to buy extra baggage online?

Book baggage in advance (prepaid) before your flight. Any unbooked or additional baggage presented at the airport is charged at the higher airport rate, double the published prepaid rates.

How does the airline calculate extra baggage charges?

Checked baggage is sold in prepaid weight groups: up to 23 kg for KES 1,000 and 24-32 kg for KES 2,500. Any weight above the purchased allowance attracts an excess charge of KES 400 per extra kg at the airport.

Is it cheaper to buy extra baggage online in advance vs at the airport?

Yes. Prepaid baggage (up to 23 kg KES 1,000; 24-32 kg KES 2,500) is half the airport price (up to 23 kg KES 2,000; 24-32 kg KES 4,000). The airline encourages booking baggage in advance.

How many extra bags can I buy, and what are the bag limits?

Each passenger may purchase up to 2 checked-in (hold) bags. Prepaid weight groups are 0-23 kg and 24-32 kg per bag. Hand luggage is limited to 1 piece of max 10 kg (55 x 35 x 25 cm).

What are the overweight or oversized baggage rules?

Weight above the purchased allowance is charged KES 400 per extra kg at the airport. Oversize hand baggage that is within the weight limit is accepted as hold luggage at a charge. Dangerous goods are not allowed in checked baggage.

Are there any important exceptions or restrictions I should know?

Bicycles are always treated as excess baggage and excess charges apply. Diving equipment follows standard baggage rules with a special excess charge where allowance is exceeded; fishing equipment within allowance is normal, with the normal excess charge per kilo beyond that.

Can I pay for extra baggage with cards, loyalty points, or miles?

Online payments accepted include Visa, Mastercard, M-Pesa (paybill 737700), Airtel Money and Equitel (paybill 737700). Cash over the counter is accepted at Jambojet offices.

Can I get a refund or transfer extra baggage if I cancel or change my booking?

Jambojet does not publish a separate refund or transfer policy for prepaid baggage. Jambojet tickets are non-refundable, and no refunds are given if a booking is cancelled.

Related airlines

Explore more airline baggage pages to compare rules, fees, and official service links.

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