- Go to westair.cn and make sure your ticket is not checked in (cancel check-in first if already checked in).
- Open flight booking under value-added products / checked baggage pre-purchase, or use the excess baggage fare calculator on the baggage product page to check your route's rate.
- Select your flight and choose a prepaid allowance in 5 kg increments (5-30 kg), then pay via the official site, WeChat account, hotline 95373, Hainan Airlines APP/mini-program, or an authorized OTA.
- If your flight date changes, call 95373 (+86-898-95373 from outside China) before check-in to move the prepaid allowance to the new flight; for refunds, apply via the original purchase channel (self-service value-added product order page for site/WeChat/SMS purchases).
- At the airport, check excess bags at the counter: any weight above your prepaid amount is charged at the counter rate, and unused prepaid weight is not refunded.
Prices
Domestic excess uses airport check-in counter rates; totals are rounded down to the nearest 10 yuan. Prepaid packages cost 80%-100% of the counter rate depending on departure city (see prepaid item).
| Label | Amount | Notes |
|---|---|---|
| 0-800 km (excl.) | CNY 15/kg | |
| 800-1600 km (excl.) | CNY 20/kg | |
| 1600 km and above | CNY 25/kg | |
| Prepaid 5-30 kg packages | See official pricing |
|
International/regional excess is charged per kg in three distance bands across 15 currencies; prepaid packages discount 10-20% by size.
| Label | Amount | Notes |
|---|---|---|
| 0-800 km (excl.) | CNY 24/kg |
|
| 800-1600 km (excl.) | CNY 27/kg |
|
| 1600 km and above | CNY 30/kg |
|
| Prepaid 5-30 kg packages | See official pricing |
|
Single heavy pieces exceeding the free allowance are charged per-piece tiers; 40 kg and above reverts to per-kg of total weight.
| Label | Amount | Notes |
|---|---|---|
| 0-10 kg over free allowance (excl. 10 kg) | CNY 200/piece |
|
| 10-20 kg over free allowance | CNY 400/piece |
|
| 20-30 kg over free allowance | CNY 600/piece |
|
| 30-40 kg over free allowance | CNY 800/piece |
|
| 40 kg and above over free allowance | CNY 25/kg of actual checked weight |
|
| 0-10 / 10-20 / 20-30 / 30-40 kg over free allowance (international) | CNY 300/600/900/1200 per piece |
|
| 40 kg and above over free allowance (international) | CNY 40/kg of actual checked weight |
|
Size and per-piece weight caps are published; no separate oversize fee table.
- Max dimensions and piece weightSee official pricing
- Domestic: each checked piece max 50 kg and 40 × 60 × 100 cm; international/regional: each piece max 32 kg and 40 × 60 × 100 cm.
- Pieces above these limits need prior airline approval or must travel as cargo at cargo rates.
- No separate published oversize fee; excess size/weight is settled under the excess and overweight rules above.
Oversized carry-on brought to the gate is charged per piece or by actual weight.
| Label | Amount | Notes |
|---|---|---|
| Domestic gate | CNY 240/piece |
|
| International/regional gate | CNY 700/piece |
|